2.

Supporting the Safety of Lone Workers

Ambulance crews working in teams of two often find themselves working alone and vulnerable to violence and aggression. The Royal College of Nursing Employment Survey 2021 found that within community settings, the highest incidences of physical abuse were reported among respondents working in people’s homes (15.4%). Equipping lone workers with body-worn cameras provides an extra layer of protection that helps paramedics feel safer and more confident when on duty.

4.

Recording Critical Decisions within CAD Rooms

Documenting the decisions made by the Force Incident Manager during a major incident is crucial for the conduct of a post-incident review. Body-worn cameras, capable of capturing high-definition audio and visual recordings, enable the clear documentation of information sources and the exchanges made within the CAD room. Footage is secured in an unalterable format, ensuring that, for the purpose of transparency, a comprehensive and unedited account of events can be compiled for any subsequent investigations.

6.

Enhancing Training and Learning for Ambulance Crews

Reviewing footage of past incidents provides a valuable learning resource by helping paramedics to understand and identify triggers of aggression. It can also help improve conflict management training so that ambulance crews are adequately prepared to approach similar situations safely in the future.